Ankura Consulting Group, LLC ("Ankura") is dedicated to safeguarding your privacy and preventing any unauthorized use or disclosure of personal information that we collect and maintain while delivering our services. During the administration of class action settlements and other legal processes for our clients and as directed by the courts, Ankura may gather personal data that identifies individuals or can be combined with other information to identify individuals. This Privacy Policy outlines the types of personal data Ankura may collect, how we may gather and use it, with whom it might be shared, and your rights concerning this information.
PERSONAL INFORMATION COLLECTED BY ANKURAAnkura may collect personal data directly from claimants via claim forms submitted through postal services or websites developed and managed for clients as part of our role as a legal administrator (the "Websites"). We may also gather personal information when communicating with claimants by phone or email. This information can include names, email addresses, postal addresses, and phone numbers. Furthermore, Ankura may collect internet or other electronic network activity information related to the use of the Websites.
We may also obtain personal information from our clients, authorized third parties, or publicly available sources. Additionally, Ankura may collect personal information from third parties engaged to assist in executing a legal notice program, complying with tax reporting requirements, or fulfilling our responsibilities for a particular matter as directed by a client or ordered by a court.
BUSINESS PURPOSE FOR COLLECTING PERSONAL INFORMATIONAnkura collects personal data in connection with providing legal administrative services. We only collect personal information as deemed reasonably necessary by a court or client to fulfill our responsibilities as a legal administrator. Our clients and/or any supervising courts are ultimately responsible for determining the necessity of collecting specific types of personal data for administering a matter.
USE OF PERSONAL INFORMATION COLLECTED BY ANKURAAnkura collects personal information on behalf of clients to implement legal notice programs and communicate with claimants and clients. We only use personal information for the purposes it was provided and for related matters directly relevant to a claimant's benefit. Ankura may also utilize personal data to customize our administrative services, investigate or prevent illegal activities such as suspected fraud, and comply with applicable laws, regulations, and court orders.
We retain personal information only as long as necessary to achieve the purposes for which it was provided, subject to court orders, Ankura's document retention policies, contractual terms, and client instructions. All personal information is disposed of or destroyed to prevent loss, theft, misuse, reconstitution, or unauthorized access.
DISCLOSURE OF PERSONAL INFORMATION BY ANKURAAnkura may disclose personal information to trusted service providers who offer support services related to administration. These providers are restricted from using the information for purposes unrelated to the engagement and must ensure its confidentiality.
When required, Ankura may disclose personal data to taxing authorities for income reporting requirements. Additionally, we may need to provide personal information to the court where a matter is pending or to litigants and their counsel as necessary to complete the claims administration process.
Ankura may also disclose personal information to clients, their retained professionals, counsel, auditors, or other third parties if required by a court or deemed reasonably necessary to accomplish the purposes for which we acquired the information and for other settlements or related matters relevant to a claimant's benefit.
We reserve the right to disclose personal information if we believe, in good faith, that such disclosure is required by law, regulation, or legal process, or is necessary to protect Ankura's legal rights, property, safety, or the rights, property, or safety of others.
SALE OF PERSONAL INFORMATION COLLECTED BY ANKURAAnkura does not and will not sell any personal information collected on behalf of our clients in providing services.
INFORMATION AUTOMATICALLY COLLECTED BY ANKURAAnkura may automatically collect information when individuals access our Website. This can include device type, browser type, operating system, preference and language settings, and IP address. We may also collect data on Website activity, such as pages visited, duration of visits, return visitors, and referring Website details. Ankura uses this information to improve our Websites, describe Website use to clients and courts, and prevent fraudulent claims or misuse.
We use browser cookies, small text files transferred to a browser for record-keeping, to collect such information. Cookies help us analyze Website usage and monitor performance without identifying individual visitors. You can block or disable cookies via your browser settings, but doing so may affect Website functionality.
Ankura may use Google Analytics to collect the types of information discussed above. Google Analytics uses cookies and similar tracking technologies to measure and report user interactions with Ankura Websites. We use this information solely to analyze traffic and usage. For more information on Google Analytics' data collection and use, visit their Privacy and Terms. To opt-out, download the Google Analytics opt-out browser add-on.
LINKS TO OTHER WEBSITESOur Websites may contain links to other sites beyond Ankura's control. This Privacy Policy does not cover the privacy practices of other sites. Ankura is not responsible for the privacy practices of those sites and cannot guarantee the security of any personal information collected there.
CHILDREN’S PRIVACYAnkura recognizes the importance of protecting children's online privacy. Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian of a child under 13 and believe we may have collected their personal data, please contact us at privacy@ankura.com.
SECURITYProtecting the security of personal information submitted to Ankura is crucial. We employ reasonable administrative, technical, and physical safeguards to protect all personal data collected and reduce the risk of loss, misuse, unauthorized access, disclosure, or modification. However, data transmission over the internet is never completely secure. While we strive to use reasonable and appropriate means to protect your personal information, Ankura cannot guarantee the security of any data transmitted online.
DO NOT TRACK TECHNOLOGYSome web browsers offer a “Do Not Track” preference that sends a message to websites indicating a desire not to be tracked. At this time, Ankura does not respond to “Do Not Track” signals.
CHANGES TO PRIVACY POLICYAnkura reserves the right to modify this Privacy Policy at any time. When material changes occur, the "Last Modified" date at the bottom of the page will be updated. We encourage you to review this date when accessing our Websites to stay informed of updates. Continued use of the Websites following posted changes signifies acceptance of those changes.
YOUR CHOICESYou may choose not to submit personal information to Ankura or opt-out of our use or disclosure of personal data in connection with our services.
You may request modifications to your personal information by contacting us at privacy@ankura.com. If you prefer not to receive emails from Ankura related to a particular administration, unsubscribe by contacting us at unsubscribe@ankura.com and including the name of the specific administration or matter.
INFORMATION FOR CALIFORNIA CONSUMERSIf you live in California, the California Consumer Privacy Act (“CCPA”) requires us to disclose the following regarding Ankura's collection, use, and disclosure of personal data.
Business Purpose for Collecting and Using Personal Information: Ankura collects personal data for the business purposes outlined in the “Business Purpose for Collecting Personal Information” section above.
Sources of Personal Information: Ankura collects personal data from the sources described in the “Personal Information Collected by Ankura” section above.
YOUR RIGHTS AS A CALIFORNIA CONSUMERSubject to certain exceptions, you have the right to request more information about the categories and specific pieces of personal data Ankura has collected, used, and disclosed about you. You also have the right to request deletion of your personal information, subject to certain exceptions. If you request deletion, we may retain certain information as required by law, court order, or for legitimate business purposes. To make these requests, email us at privacy@ankura.com. Ankura will verify these requests by asking for specific identifying information or data related to a specific matter we administer to confirm your identity. If you wish to use an authorized agent registered with the California Secretary of State to make a request, we may require evidence of your authorization. To designate an authorized agent, please contact us. Ankura does not discriminate against individuals exercising their rights under the CCPA or any applicable law.
DISCLAIMERInformation provided herein and on the Websites does not constitute legal advice, and no attorney-client relationship is formed between Ankura and anyone submitting personal information. Ankura makes no representations about the privacy practices of other parties, including our clients, who may receive personal data from us while providing legal administration services.
CONTACT US
If you have questions about this Privacy Policy, please email us at privacy@ankura.com. You may also write to us at:
Ankura Consulting Group, LLC
2000 K St NW, 12th Floor
Washington, DC 20006